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Weekly Chatter:Win XP Service Pack 2
Monday September 13, 2004

Section 1: Win XP Service Pack 2

Software > Applications and OS > Win XP Service Pack 2

AuthorSubject: Win XP Service Pack 2  
Brian Barry
Posted on Wed Sep 8, 2004 8:38 AM

Before I upgrade my Windows XP OS to SP2, I'd appreciate any response by members who have already upgraded to the following:

1. Will I have to re-instal PS CS?

2. I make extensive use of IP 5.6. Any issues here?

3. Any other experience on the effects of upgrading on PS CS plug-ins, actions etc?

Thanks in advance

Brian Barry

Richard Southworth
Posted on Wed Sep 8, 2004 9:12 AM

I loaded XP SP2 on three systems a week or more ago, no problems. Two of the systems run PS CS, again no problems. Don't know about IP, but based on what I've seen, should not cause trouble.

SP2 is primarily aimed at security, kicks in a firewall (which I quickly disabled since I have a hardware version), and adds some security features to Outlook/Outlook Express and Internet Explorer. Fairly obvious and easy to control. The pop-up blocker is well done, IMHO.

Carl Stone
Posted on Wed Sep 8, 2004 12:10 PM


My wife's XP machine became COMPLETELY inoperative night before last after she installed SP2.

If you do install it, be absolutley certain you have run a spy-ware remover such as PestPatrol, etc. You probably also should have set a restore point, have backed up all your data, have gone to confession, and renewed your IR subscription, just for luck.

On my wife's machine, the registry became corrupted, possibly due to a known SP2/spyware interaction, which led to a Blue Screen of Death. The fix is to uninstall the SP2 with the Repair Console. If, however, your machine came from a large vendor, they may have prepared it with MicroSoftWare called Sysprep. Sysprep may have changed the manner in which the password keys are stored, resulting in Repair Console demanding an Administrator password where none exists and/or refusing to accept the correct password when you enter it--which means you can't get there from here.

If you are not technically inclined, you won't be delighted to discover that one fix for _this_ situation involves buying a one-time utility from Winternals for a hundred fifty bucks, which may fix the problem or may fix it so no one else can.

Another fix involves using a Linux boot disk and an NT password cracker/resetter. Are you feeling warm and tingly, yet?

And even if you are technically inclined, you won't be delighted to discover that all of these fixes apparently also involve editing the registry, which task always comes with the reminder to spend a few quiet moments with your system and your data before proceeding, because chances are good that you will never see either again.

Or you could reinstall your OS and hope your data is there. Or you could format C: and start from scratch. Or, given the lowball prices these days, buy a new machine with SP2 already installed. Or, throw in the towel and buy a Mac.

No, I'm not grumpy from having stayed up way too late last night with nothing to show for it. I just need more coffee. A LOT more.

But before you install SP2, ask yourself the "Dirty Harry" question.

"Do you feel lucky today?"

Steve Terrell
Posted on Wed Sep 8, 2004 12:45 PM

I don't have any personal experience, but my son is a techie at a digital animation studio here in Vancouver, and they have absolutely no intention of installing SP2 any time soon for the very reasons that Carl has described. I've read some similar info myself from various sources. I won't be installing it either.

Regards, Steve

Ronald Boyd
Posted on Wed Sep 8, 2004 1:30 PM


The collective wisdom from ALL tech writers is:

"If you have kept up-to-date with the security updates, there is no compelling reason to upgrade to SP2 imediately."

Everyone's advice is to wait a month or so. This is a major revision and comes with all the surprises associated with that genre. They suggest that it is better to let someone else be the Guinea Pig. They are, however, adament that, as soon as the bugs are worked out, this is a required upgrade.

I, personally, have decided to wait until I receive the Microsoft CD -- 3-4 weeks (they say). It's not that I need the CD (since I have a broadband connection), but it gives me a reason to wait. The CD, by the way, is free from Microsoft at:



Richard Southworth
Posted on Wed Sep 8, 2004 1:32 PM

I guess I should have prefaced by earlier reply with my XP systems are healthy and in a known state. I am familiar with PC's, and have always used firewalls, religiously applied the updates, use virus checkers, and know how to prevent spyware infiltration.

So, assuming you've properly cared for your XP system, and are aware of it's "state", installing SP2 is a straightforward and safe process. As a color management consultant, I come in contact with a lot of PC's (and Mac's) that aren't well maintained, and I am very cautious about profiling monitors on these boxes, much less applying service packs.

There's a lot of scare talk floating around, but as usual avoiding problems boils down to carefully preparing your systems and throughly reading instructions. Also notice the alarm items had nothing to do with application interaction, which I believe was the original concern.

Richard Marcellus
Posted on Wed Sep 8, 2004 2:36 PM

I have updated my system to Service Pack 2 and have had no problems with PSCS (no reinstallation is necessary). The only plug-ins I have are the original PhotoKit and PhotoKit Sharpener, and I have had no problems with them either.

I have been playing with the demo for ImagePrint 5.6, and I think everything is fine with it, but this is just the demo. I don't have the dongle. You should wait to hear from someone who has the full version. The Colorbyte people may be able to tell you if they have had any technical support issues related to the SP2 upgrade.


Richard Southworth
Posted on Thu Sep 9, 2004 12:13 PM

One byproduct of XP SP2 is the loss of thumbnails for .nef files within Windows Explorer. I don't consider this a great loss, but there is info on a fix:


If one reads to the end of the referenced web page, a registry hack is described to reinstate .nef thumbnails. I have not tried this myself, so proceed at your own risk.

Paul Kramarchyk
Posted on Thu Sep 9, 2004 8:54 PM

re: Windows XP-home edition

I installed SP2 a few weeks ago. It went surprisingly well. No problems. I even have roughly the same free memory.

Peter Antanaitis
Posted on Fri Sep 10, 2004 2:33 AM

Subject: recent P4s (with 1 Meg cache) need new bios for SP2

I spent last week trying to get my color management working
correctly again after uninstalling SP2 when it wouldn't boot. I'm expecting
that others that have purchased PC upgrades in the last couple of months and
have Prescott P4s with 1 meg cache will also have this problem. The fix is
to update your bios so that the CPU revision is 8 or more. The Gigabyte modo "FH" level Bios in my case came out August 15th just after I had last checked to make sure I had the "latest".
More details on getting the Intel Bios checker and such is at:


Hopes this may save at least a few of you the many wasted hours of a crashed


Carl Stone
Posted on Fri Sep 10, 2004 11:41 AM

I'm still working on my wife's machine. I used a Linux password resetter to gain access to the XP repair console. That allowed me to partially uninstall SP2 to where the machine would boot again. Add/Remove Software still shows SP2 in its list of programs, and the MS instructions say I need to re-uninstall from there.

This process starts off great guns but, when it gets to "Running Processes After Uninstall," after about ten minutes the mouse and keyboard lock. From there, the hard disk light continues to flicker for at least another _hour_ and then the machine just sits there. It never gets to the Cleanup stage or to where it would/should reboot.

My first cursory scan of the machine did not find the program that MS claims is the problem. Further searching on the web indicates there may be other issues not yet addressed by MS.

Oh, well. I hadn't REALLY planned to do anything else with this weekend. Sigh!!!

Ronald Boyd
Posted on Fri Sep 10, 2004 12:01 PM

Yikes! I don't know if it will help but there is a website that is tracking SP2 "User Experiences." First, let me point out that this is not a very scientific survey because it attracts only those who are very happy or those that are very upset. Of course, you would be looking for the experiences of those that have had difficulties installing SP2.


Click on "Browse Recent Mesages" and see if anyone has had a similar experience as yours. It also might be beneficial to add your comments in case someone who knows something is watching.

And lest we forget, there is always the tried and true "Microsoft Knowledgebase":



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