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PDF Presentations
Thursday March 11, 2004
by John Paul Caponigro

John Paul Caponigro discusses an under-used feature of Photoshop. Allowing you to use the automate function to create universally viewable PDF slideshows!

Black and White Conversion
Monday March 8, 2004
by John Paul Caponigro

A outline of Black and White conversions as well as a free Photoshop Action.

Digital Workflow for RAW Processing: Part III - White Balance
Monday March 8, 2004
by Jeff Schewe

Third in a five part series, Jeff Schewe demonstrates how to achieve an accurate White Balance when using Camera Raw.

Realworld Photoshop CS: Chapter 14
Monday February 16, 2004
by Bruce Fraser

Imaging Revue presents a sneak peak at this unreleased book with Chapter 14 in it's entirety. Enjoy "Building a Digital Workflow: Making Quick Work of Raw Images."

Digital Workflow for RAW Processing: Part II - Camera RAW
Monday February 9, 2004
by Jeff Schewe

The second in a five part series, Jeff demonstrates improved navigation through Camera Raw.

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Color Management/WorkFlow > Hardware and Software > Photoshop CS install problem

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AuthorSubject: Photoshop CS install problem   [Go to Bottom of Page]
Nick Walker
Posted on Wed Nov 19, 2003 12:39 PM

Installed CS on Mac with no problems last week however received CS for Windows today and nothing but problems.

Using Windows XP Pro Removed Photoshop 7.01 using add/remove facility

De-activated Norton antivirus, shut down Zone Alarm Pro and installed CS. All went smoothly. Activated CS on line. Although no programmes running in background restarted PC.

Norton and Zone alarm running, they have not caused any problems in the past with 7.01.

Photoshop CS loads correctly but then CS displays the following Adobe generated message; 'An error has been detected with a required application library and the product cannot continue. Please reinstall the application'. No error codes appear in this message.

I remove CS using add/remove programmes facility and restart in safe mode only to get the same message. Same problem occurs after 3rd attempt to install. I opted for activation by telephone on the third attempt.

Through trial an error it seems this message only appears if Zone Alarm Pro is running even though CS has full permissions.

Has anyone else experienced such problems? I have spent all afternoon researching the problem but other than waiting for a possible solution from Zone Alarms I have come up against a brick wall. Two phone calls to Adobe UK have not resolved an issue which is an enigma to them.

UPDATE.

Although CS works when Zone Alarm is off if I select an image (only approx 100 meg) from the CS 'open'command and then highlight a differnet file to open it becomes sticky and takes a couple of seconds for Photoshop/operating sysytem to acknowledge I have altered my file selection. My computer system under 7.01 was perfectly okay until I loaded CS!

Nick


... this thread contains expert advice from Jeff Schewe.




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